Shipping & FAQ

Delivery methods and charges

The delivery dates and charges depend on the type of delivery.

You can choose between home delivery or collection from or store, on. 33, Arh. Ion Mincu St. District 1, Code 011358, Bucharest, Romania.

  • Standard Romania  25 LEI / 5,32 EUR (Free for orders for over 250 LEI/ 53 EUR) , minimum 24 hours up to 6 working days
  • Express Romania 50 LEI/ 10,60EURO  within 48 hours 
  • DHL EXPRESS WORLDWIDE EU:
    • Zone 1: Austria, Germany,Greece, Hungary, Bulgaria , 44 LEI /0,5KG  | 9,36EURO /0,5KG
    • Zone 2: Belgium, Check Republic, Croatia, France, Italy, Luxembourg, Monaco, Holland, Poland, Slovakia, Slovenia, Uk, Vatican City, 47 LEI/ 0,5KG | 10EURO/ 0,5KG
    • Zone 3: Denmark, Estonia, Finland, Ireland, Letonia, Lituania, Portugal, Sweden 49 LEI/ 0,5KG |10.42 EUR/ 0,5KG

    YOU SHOULD ALSO BE AWARE THAT...

    During sale periods and promotions the delivery time may be longer than normal.

    When your order leaves our warehouses, we will send you an e-mail.  

    You can always track your order through your account or the shipping confirmation email sent after your order is received. If you need help finding your tracking number or have further questions about shipping, please contact us at you@rogue8.net. 

    Warning: We reserve the right to stop sending orders to people who have not fulfilled their pecuniary or other obligations to ABOUTNESS SRL.

    After several unsuccessful delivery attempts by the courier partner, your order will be considered canceled and the sales contract resolved rightfully. The return of the money that was paid to ABOUTNESS SRL. will be made within 15 days of the cancellation of the order in the client's bank account.

    We’re speedy typers so we will get back to you asap.


    How will I know when my order ships?
    We will send you an email including your tracking number as soon as your order ships.


    Where do you ship?
    We currently ship everywhere in Romania and recently expanded internationally as well. We will use your recommendation for the delivery company.
    For international orders, please allow around 10 business days for your package to arrive. The price for international shipping is calculated at checkout and varies based on your country.


    Lost Parcels
    If your parcel is lost in transit, please e-mail us right away at you@rogue8.net and we will try our best to solve the issue.

    If the item has not been marked delivered and hasn't arrived within 30 days, we will replace your order free of charge (Romania only| if still the item is in stock).

    For International orders, please contact your local postal service for information on how to file a claim as we are unable to replace lost packages from international orders. Please note that Rogue8 is not responsible for lost or stolen items once declared 'Delivered' by the delivery service.


    What if I ordered the wrong size?

    If the item ordered does not fit, we will be happy to exchange your piece for a different size within 30-days of the order date, if there are similar items available in stock. However, the postage fee (shipping fee each way) must be covered by the customer.

    If you want to initiate an exchange, email us at you@rogue8.net.

    At this time, we are not able to process International exchanges. 

    Size-chart
    Size Guide (Dresses / Slips / Tops/ Blouses )
    Please note all conversions are approximate and may vary by label, brand, or personal preference of fit. 
    Bust
    Measure under your arms at the fullest part of your bust. Keep the tape level.
    Natural Waist
    Measure around your natural waistline, keeping the tape comfortably loose. This is the narrowest part of the body between the ribs and the hips.
    Drop Waist
    Measure 38cm below your natural waistline. A style of waistline on a dress cut so that the seam is positioned at the hips rather than the waist.
    Hips
    Stand with your feet together and measure around the fullest part of your hips.
    Drop Waist
    Measure 38cm below your natural waistline. A style of waistline on a dress cut so that the seam is positioned at the hips rather than the waist.
     
     

    TOPS

    ① Shoulder width ・・・Measurement from the edge of the left shoulder to the edge of the right shoulder

    ② Neck to wrist length ・・・Measurement from the center of the back of the neck to the cuff that passed through the shoulder

    ③ Sleeve length ・・・Measurement from shoulder seam to the wrist

    ④ Body width ・・・Measurement from left armpit to right armpitm

    ⑤ Total length ・・・Measurement from the back collar to the hem

     

    PANTS

    ⑥ Waist ・・・Measurement taken around the waist

    ⑦ Rise ・・・Measurement from the top of the waistband to the crotch seam

    ⑧ Inseam ・・・Measurement down the inside seam on one leg from the crotch seam to the bottom of the hem

    ⑨ Thigh width ・・・thigh width

    ⑩ Hem width ・・・hem width

    SKIRT

    ⑪ Waist width ・・・Measurement taken around the waist

    ⑫ Total length ・・・Measurement from the waist to the hem

    ⑬ Hem width ・・・hem width

    BAG

    ⑭ Width ・・・Measurement from side to side

    ⑮ Height ・・・Measurement from the opening of the bag to the bottom

    ⑯ Gusset ・・・Measurement across the bottom from center front to the center back

    ⑰ Handle length ・・・Measurement from the highest point of the handle to the bag opening

     

    HAT

    ⑱ Diameter ・・・Diameter of the top of the hat

    ⑲ Height ・・・Length from the lowest point to the top

    ⑳ Inner diameter ・・・Inner diameter of the hat

     

    GLOVE

    ㉑ Total length ・・・Length from the wrist to the middle finger

    ㉒ Around the hand ・・・Palm girth at the base of the thumb

    ㉓ Around the wrist ・・・Girth of wrist

     

    FOOTWEAR

    ㉔ Length ・・・Length of the sole

    ㉕ Sole, Heel ・・・Sole thickness, heel height

    ㉖ Height ・・・The length from the point in contact with the ground to the highest point

    ㉗ Top opening ・・・Girth of bootleg

     

    PAMPS

    ㉘ Heelh ・・・Measurement from the point at which the heel touches the sole, to the floor

    ㉙ Height ・・・The length from the point in contact with the ground to the highest point

    ㉚ Length ・・・Length of the sole

    ㉛ Storm ・・・Measuring the storm from top to bottom in the highest position

     
     
     

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